Totally unsatisfied
Grand Rapids Heating and Cooling is a kind of scam. I would neither use them nor recommend to anyone. I have 2 experienced with them. One was they gave me a quote for furnace installation. We agreed they came and started working on January when my tenant's heat was broke. Couple of guys were working. In couple of hours they asked $1,000 more. I denied and they left at the middle of the work. I gave them second chance at the other house. I guy called David came. I told him everything what happened before. He was sorry for that. Gave me a quote for $4,000 for Central AC. We agreed, next day he called they can't do it on that price. It is a total scam. Be careful with them. They will never get another chance with me. I highly recommend Jacobson Heating and Cooling. They did both of my project perfectly and I'm extremely satisfied with them. This Grapids will never ever get another chance with me.