My order of bottle labels was the first time I had ever used Blue Bee, so I was a bit nervous about the outcome. The ordering and proofing processes were seamless, the price was fair and the labels showed up ahead of schedule. There was a fairly minor problem on one of the labels and I was about to call to see what my options were for a reprint, when a secondary shipment arrived. Apparently Blue Bee had spotted the problem and already had a reprint (at no charge) underway, but shipped the original order so I would have the rest of the order in time for my client's trade show. Wow! I have NEVER gotten this kind of service from a printer. Usually you have to request a reprint. I will certainly be using Blue Bee in the future!