This is my second time using Surfclean. I had them clean the carpets for me on the stairway, in two bedrooms, and the hallway. I have to say that this is the first rug cleaning service that I have ever bothered to call back a second time. None of the others have been as good, or as professional as Surfclean. They do a very very good job. They demonstrate a great deal of care in their work. I normally wouldn't even bother to give a review, but they deserve one. They are the best I have had. I highly recommend them.