I was pretty happy with Surfclean. They were able to work with my schedule to get the job done. I wanted my carpets cleaned by a certain date, and they were able to do so. The technician showed up right on time for the appointment. He was honest and communicated very well. He told me the price upfront, and how long he expected to take, so that I could manage the rest of my day. He was also upfront about what he expected he was going to be able to do.The carpet was really dirty, and he was able to make it look almost brand new. My expectations were exceeded- by a lot. The work was very thorough and I am really, really happy.