We've been using Surfclean to clean our rugs for at least 10 years. Recently, we had them out to clean our living room, dining room, family room, stairs, and upstairs hallway. We don't use them every year, but when we do have them out, they do a really good job. They make sure they calculate the square footage up front so they can give an accurate estimate, and the actual cleaning of the rugs is impressive.