We had Secard Pools install an inground spa for us and while there were a few bumps along the road, I'm pretty satisfied with their work overall. They offered competitive prices for the service and I thought the quality of their workmanship was very good. However, I gave them a 4 out of 5 because the project took almost three months longer than the time they told us. There were a number of reasons why, one being that they started ordering the products for the project only after I signed the contract. It would have made things move quicker or on time at least if they had them in stock already. Other than this, I'm not sure that the delay was all of their fault but in general, when a company says that they can finish a job within this time period, you expect it to be done close to that. Despite the delay, I'm happy with my spa and would recommend Secard Pools!