from the moment you walk into their showroom you feel that you are in good hands and that they are truly interested in helping you chose the right product for your needs. Their is such a variety of flooring needs that one would be lost without this personalized and friendly service. The follow up customer service after my purchase was also commendable. Any time I had a question regarding installation or otherwise it was answered quickly and methodically. This is a family run business and it shows. I am very happy with my purchase and the floor I purchased is exactly what I needed. This is where I will go for all my future flooring needs.