Business Description:
Categories
Flooring
Corona Hardwood
330 S Maple St E, Corona, CA 92880, USA
(951) 278-4256

Service

Will Recommend

Total Experience

Kourosh B.

Los Angeles, CA

Corona Hardwood

Delivery was completed but complications during process

I have used them before. It was good work but I had a little problem with the overall customer service. One of the things that stuck out was we placed order for one type of wood for a room that had water damaged floors. The flooring needed to match the rest of the house and Nick said he had the exact match but we didn't get exactly what we asked for. It was white oak not red oak but all in all it was okay because it was pretty much the same color. Also they were supposed to delivery in the morning but they came at night, so I had to pay the installation crew twice for their time.

comments

The material the customer needed was no longer available, we found the best thing that was comparable to help the customer complete their repair. The customer was aware he was purchasing the red oak, we certainly do not make that decision for him. Pertaining to delivery, the drivers do their best to be in contact with the customer about any delays in traffic or schedule. We certainly do every possible to please our customers.

Corona Hardwood commented on 06/13/2017