I really appreciated that Corona Hardwood did exactly what they said what they would do, which is something you don't get too much in that industry. I was also pretty satisfied with the product and thought that their customer service was pretty good as well. I've used them twice, and although my first experience was great, the second time was just okay because I had to pickup the flooring myself, rather than having it delivered. The pickup process is more confusing and less customer friendly, so I much preferred the delivery service. Anyway, in total, I think they are a pretty good service, and I would recommend them.