Craig Mueller and his team were very professional and compassionate about one’s situation. Craig was completely honest with me and told me best and worse cases cenarios. They made me feel comfortable and guided me though the legal systems. They kept me informed and gave me a feeling that everything was going to work out fine. I never felt I couldn't call and ask questions. Again, the best part of the experience is they made me feel comfortable in a bad situation. My outcome was favorable and reasonable. The team really is knowledgeable, professional, empathetic and compassionate.