Business Description:
General Family Practice/Medical Clinic/Non-Specialty.
Categories
hospitals & clinics
Tumwater Family Practice Clinic
150 Dennis Street Southwest, Tumwater, WA 98501, USA
(360) 754-6367

Service

Will Recommend

Price for Value

Kelly D.

Lacey, WA

Tumwater Family Practice Clinic

Unethical patient abandoning

I just found out our entire family has been discharged after about 20 years with TFPC for a missed $20 co pay. My daughter is double covered by my husband and my own insurance. I was in there in January, no indication of any issues. When they send any notification through the patient portal I have always responded within minutes. I told my doctor I was living with my mother as she was receiving hospice care in her home for stage 4 cancer. They said they texted my husband but would not have contacted me or have anything on my chart regarding the past due co pay as I am not the parent who signed her original paperwork, they did her well baby checkup in the hospital when she was born, so maybe I was busy being sewn up from the c section at the time? Anyways, is it completely unreasonable to think they would contact me prior to discharging me and leaving our family without access to a doctor. The last portal email I have from them is confirming my appointment for next year. The only possible way they would take me back is if I divorce my husband...although he only has 7 days of his blood pressure medicine left....so maybe they thought they would kill him off prior instead?!? 2 of the doctors are quitting this year per their Facebook page. I don't blame them, I wouldn't want to work for such a heartless organization either. It seems remaining members solution is to drop as many clients as possible? Spent the last two days on the phone trying to wrap my head around them abandoning my children, especially with one who has a pretty extensive medical history...again the only solution was to break up our family if my daughter and I want to remain with the PA that she has built a relationship with. Per 2 people that I spoke to, they have no plans of changing their procedure to attempt to contact an individual prior to discharging them, and the decision to discharge patients is up clerical/billing staff without review from physicians. Now that I'm looking at other reviews, it appears this clinic regularly abandons patients in an unethical manner