Lynne Hill, Manager
Fife Branch CFM
3600 Industrial Way
Fife, WA 98424

Dear Lynne,

I just want to take a quick moment to say thank you to you and your very competent staff for all that you do for York Enterprises. As a Residential Remodeling Company, it is of the utmost importance to provide the best in customer service on a consistent basis. Working with Contract Furnishings Mart has provided my customers and my staff with the very best the flooring industry has to offer. The showroom is friendly, organized and the staff are extremely helpful with clients as they struggle to make their choices. Numerous reports from clients say every time they go to CFM, they are made to feel as if they are the only customer that is important. I get that same report from my job supervisors as they work through ordering and picking up material from BJ and others at CFM. It is a huge endorsement for the organization as a whole, and the way you and the owners have worked to smooth the road for what normally is an organizational challenge. From the top down, this is a very organized, professional Company that York Enterprises appreciates and is proud to work with.

Having spent a lot of years in this business, having suppliers run from difficult challenges is the norm. My experience with CFM has been just the opposite. If there is a problem, you and your folks are there immediately, working on resolution so that we can keep our customers smiling! It doesnt happen often, but when it does, it is so nice to know your team is backing mine and we are all focused on customer satisfaction.

Thank you for your ongoing support. It clearly helps us continue to be successful and provides a sense of pride and satisfaction we dont get from others in your business.

Sincerely,

H.E. York, General Manager