Renters Warehouse

Business Description:

Arizona's Finest Property Management and quality Tenant Placement Service. Home of the Tenant Warranty, No fees upfront, No lengthy contract & Free Rent Analysis

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property management
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Goodyear, AZ

Renters Warehouse

I would NOT recommend using these folks. They are not the professional landlords.

Don't waste your time on them. They are NOT the professional landlords you hear about all the time on the radio. The lack of follow through and employee turnover is appalling. I had to email and constantly call for various things I needed from them. Once we were assigned a representative, We had to ask several times for paperwork that was never received. When we first started with them, we were given three different start up amounts from the "representative" that met with us at our house..

When we explained to them that we were not happy with their service, they never responded and tried to make things right. Their turnover rate is ridiculous! We never knew who the heck was helping us and emails weren't returned..

Our former tenants were notoriously late with their rent, and RW kept the late fees! We never saw a dime from that. We actually went into the red with RW. We took care of everything that our tenants needed, because RW was not responsive to their requests for service. While with RW, we were advised to elevate our account to a "management takeover account" and were charged a huge fee for the management to take on our account. there was no improvement in their service at all. We saw no change whatsoever. What a joke!

If you are a property owner, we highly suggest that you go with someone else if you can they are not worth the babysitting fees. We found out that none of their employees are actual realtors and are not licensed. You are a name and a number to them. Nothing more. We cringe every time we hear their ads on the radio.