I give Renters Warehouse high marks only because of ONE superstar employee they have, Sloane Henderson. She is a rock star. After numerous voice mails left for renters warehouse and no return call, I finally happened to get one person to answer the phone, Sloane Henderson. She was able to step up and take care of all my needs (I am the property owner), she followed up with emails, corrective action steps, direct contact information, she answered my emails in a very quick and professional manner. I would stay with Renters Warehouse mainly because of her! Renters Warehouse, you should thank her and have her train all your other staff on how to take care of customers. It is because of her, I will use your company in future.