They've adopted me as one of their own!
We own a second home in Carmel and that's where we had the service done by Wilson's Plumbing & Heating, Inc. I've met quite a few of their employees, including the manager Nino, and Rick, the first gentleman I met. Rick came to give plumbing recommendations for the bathroom in the new house. They did their research and came back to give me an offer. Since then, we've had a tankless water system. Since it's windy in Carmel, sometimes we're without power for sometimes a week. I asked Wilson's Plumbing & Heating to have a back-up system. We designed a tankless water system which would back up into the propane water heater. Rick and Dave worked on it, and when I came back, I saw that they had signed it! They wouldn't put their name on something they weren't proud of.
The service was excellent. They put their booties on and were respectful of my space. They've been in our home since February and have changed all the pipes and the furnace, and worked on a propane fireplace. They also installed a high-tech thermostat I can operate from my laptop! If you need high-tech, you'll find high-tech. I've also met Gary Wilson, who is one of the owners of ilson's Plumbing & Heating, and I can say they've adopted me as one of their own!