I definitely would NOT recommend them, save yourself the time and the stress. I recently received my items after a disastrous fire that left smoke damage on all my furniture, dishes, bathroom items, etc and the customer service and professionalism was highly lacking. Yes, they held our stuff for a year and didn't charge but we paid $11,000 for them to have lost or thrown away items without telling us and got many items returned that were still BLACK with soot. Storage for a year would have been $3,000 and would have been cheaper. After wiping them down once with water I cleaned them. It's terrible to be charged for items they lost, never cleaned, and broke (they have broken my tables and smashed some of my photos and mirrors). It's been over a week now and I still haven't had some of my stuff returned and no one has followed up with me regarding them. The customer service is just pitiful and I was in shock to hear the owner David yell at my mother when she was just trying to locate our missing items. In addition, I received other customers' paperwork including healthcare documents and checks with personal information mixed in my things and they didn't care! I was thoroughly disappointed.