Whenever we showed up to drop my son for class 911 Driving School - Columbia was there and ready to go. We never had to wait for someone to show up to teach the class. I really liked the positive feedback for my son. The different things that he needed to work on with his driving were relayed to us as parents and we were able to ensure that he practiced those areas that were not his strong point! I do recommend this course to anyone and I just want to let them know, "keep doing what you are doing" because it is working very well!