This was my first time using Blind Advantage. I live in a condo that has a sunroom with floor to ceiling windows, and the kitchen is the same. The blinds in those rooms were not working well for me. When they were up, I felt like the whole world could see me. When they were down, it felt too reclusive. I needed something where I could see out and have a little privacy. Blind Advantage helped me find the perfect blinds, and they came out to install them, and it all turned out beautifully. The other day I came home in the afternoon, and I face west, so there was just too much sun coming in. As I was adjusting my new shutters, I had the thought that I am so glad that I called them! It all just turned out very well. They don't sag or droop or anything like that, and I just love them! I really can't think of anything I've done in a house that I've enjoyed more. It feels so homey and just works so well!