Beyond Professional
Can't say enough about the customer care and professionalism provided by S&G Carpet, specifically by Bryan Dias, Lead Flooring Consultant. A DirecTV technician haphazardly drilled through my carpet causing the carpet to unravel in three seperate areas. Long story short, after a long battle with ATT/DirecTV and their claims division, Sedgwick Claims Management Service, I was awarded funds for carpet replacement. Bryan, very familiar with similar instances, assisted and provided support in dealing with Sedgwick. Additionally, his knowledge of the different types/qualities of carpet/pads, and protocal in quantity of carpet necessary to complete the job, was beyond reproach. It was Bryan who brought calm to the craziness brought on by ATT/DirecTV and Sedgwick!!! The process of selecting the carpet, and having it installed was completely effortless as I knew Bryan had everything under total control. Thank you Bryan and your staff for your excellent services.
A total A + + ++ !!!