My wife was having trouble breathing with minimal amount of exertion. Take 4 steps, no air. Try to talk, out of air. Take a deep breath intense pain. On a scale of 1 to 10, a solid 10. Finally after 5 1/2 hours of waiting they take her back. Tests shows lungs have fluid, fluid around heart and enlarged heart. In great distress just trying to breath... but since the "numbers" were "good" would not admit her. But offered to give a prescription for an inhaler. Sent her home. Two days later call the ambulance at home because she's worse, her blood pressure is 63 over 40! Got her to Mercy, got her right in, admitted her,and goin on 3rd day treating her for pneumonia. Thankfully she's getting the " caring " professional help she desperately needed. Will not use your services again.