Carpet Spectrum

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Robert's Review

Total Experience

Will Recommend


Memphis , TN

Carpet Spectrum

Installers are thieves

I am very happy with the carpet installed by this company. I am not at all happy that the installers stole from me. The salesperson basically said the installers had been with them for 17 years and do not steal. 3 installers showed up and one gave me bad vibes from the start. For someone that has done this for 17 years the other two certainly had to tell him exactly what to do. I don't think this guy was part of the regular crew. I was basically told someone else must have stolen the jewelry from my home. Funny thing is I live alone, have an alarm and nobody else has a key. The jewelry was hidden in a ornamental clock that was in one of my bathrooms upstairs with all the other items I took off the furniture to get ready for the installation. I even told the installers to use the downstairs bathroom as the upstairs bathrooms were full of my belongings. One of the installers used the toilet in my guest bath where the clock was stored. I used the jewelry one week earlier and nobody but Carpet Spectrum was in my home.....I guess my cat went out and pawned the jewelry. It was not a huge loss (about $500) but one piece was very dear to me. Word to the not leave Carpet Spectrum installers alone with your valuables.