Very customer oriented
What I really like about the guys over at Schneller BMW is that they are really willing to work with you to help you understand exactly what is going on. They do a great job of explaining what they are going to do and why they need to do it which I think is great. They do excellent work as well. They are not the cheapest around but they always get the job done right the first time and I think that is worth their slightly higher prices.