I have been a customer of Schneller BMW for about two years. I have a 1997 5 cylinder 750iL. I have had the most experiences with the mechanic Brian. Brian is excellent it is very rare to find someone so knowledgeable at his age. He is always on time and he will inform you about what is wrong. He gives you timetables and explains what you need and what you don't need. They use authentic parts. They really know their business. Michael is a good guy he is well informed and has worked on all types of vehicles. He knows which brands are good and which brands are not. I would recommend Schneller BMW to anybody.