Both the initial repairman and the crew that replaced our A/C and furnace were on time, personable, and polite. Best HVAC experience I've ever had.
Our air conditioning unit went out on a very hot Sunday. I called Sierra Air and the serviceman said he could be at our house within two hours! He got the unit up and running and thoroughly explained the repairs and the likelihood that the unit would fail soon, despite repairs. Ultimately we chose to replace our 18-year-old A/C unit and our 23-year-old furnace. The crew arrived on time, installed everything on schedule, and when an associated piece of plumbing broke down, they returned to repair that free of charge. We took advantage of a very good financial package available through Sierra Air. It was a great experience.