My tech, Michael, called and asked if he could come earlier as scheduled. It worked out perfectly for me. He is so polite, efficient and knowledgeable. When he finished I felt I was in for a healthy and comfortable winter! It just felt 'fresh'.
He suggested I consider new bearings and heat exchangers, my two units are 22 years old. I like that idea and will follow through. No pressure at all, just thinking ahead. Thanks Michael