...when our 20 year old furnace decided it wasnt going to survive till next spring and went on strike just before the Christmas holidays,Richard and the team came to our rescue by getting us squeezed in asap...highly professional,courteous,and all around great folks who genuinely cared...got the old beast out and the new furnace in and up and running in one day...fantastic service,great crew,and my wife and I thank them all profusely for what they did during a crucial Holiday crunch time...I cant say enough good about them-if there was a 10 star rating I'd give that-outstanding job...thank you all very much -and God bless you all...nice to have folks out there that sincerely care :)