The Lee Thompson Company does a fairly good job of getting things done. They do basic service work and addressed an AC unit that is used as a cooler. They got the issue with that worked out and back up and running. The technicians that came out are knowledgeable and they do the work as expected. I just have one suggestion and that would be to follow up on pricing for other services that I had asked about. I was interested in speaking to someone about adding a humidifier to this unit and wanted some information on the cost of getting that done and no one has gotten back to me with specifics. I want to know also what the preventative maintenance would be for the unit itself with that addition. I don't think it's the technicians that come out that are not relaying a potential sale, I'm not sure but I would like some follow through on this one suggestion.