They try very hard to make sure everything goes well.
I've actually been a contractor in South Lake Tahoe for 35 years. I've used every door shop in the area, and I finally switched to Superior Door and Window. They're by far the best of the bunch.
They're not without their little problems, but overall they do a really good job. They're courteous, and they do their best to make things happen for me and keep mistakes at a minimum. Pretty good job overall.