Our whole experience with the Martin Water team was exceptional. From the sales team (Rob) to the technician (Ryan), we felt we were in good hands. Both were knowledgeable and experienced, and most of all good humored. Rob took the time to explain the "science" behind our water while Ryan took the time to explain our system and talk through each details of our system and installation specifications with us making sure we were all on the same page. We couldn't be more pleased. Now, to enjoy pure water!