Recently, our hot water heater had was giving us trouble so we decided it was time to buy a new one. Our current hot water heater was in the house when we bought it 4 years ago. I went to Martins to buy a new one and dealt with Nevin. He started asking some questions and found out that even though we did not buy the hot water heater, that due to it was less than 10 years old it was covered under warranty. I was very pleased to hear that due to it saved me $1,000 and he could have just sold me one without doing any research. Then, he tells me that they have someone available to come out and install it right away. Ryan did a great job installing it and was very courteous to make sure he didn’t get any water or dirt on our carpet. He was very informative and explained everything about the hot water heater to me. I am very pleased the professionalism of both Nevin and Ryan. I will defiantly recommend everyone I know to martins.