What else could you ask for than a short service window to wait (2hrs) a technician who calls ahead, is on time, professional, friendly, efficient and gives you recommendations that don't add cost! Duane is back for the second service on our water conditioning and reverse osmosis systems and I was happy to see him as I recalled the nice experience from over a year ago. He explains everything as I need and makes recommendations that he would do for himself, ie I can go another year before a replacement. I would definitely recommend Martin water. I find service companies like this far and few between. My drinking water is also awesome, added minerals and removes any VOCs and my whole house has the best softened (without chlorine)water!