High, high praise for Martin Water. We first contacted Shannon regarding a new softener and concern about a sulphur smell in our water. Shannon was very patient, listened, and worked with us to arrive a cost-effective approach. We first replaced our water heater and then our softening system. Orion installed both systems and was exceptional! He cleaned up the plumbing installation making it look a lot cleaner than it did before - we are very happy with the job he did! Plus he laid down matts through the house, used shoe covers, and left everything all cleaned up too. Again, we really appreciate the great and professional job Orion did and the guidance Shannon provided in helping choose the right system. We will not hesitate to call Martin Water again if we have any further water treatment needs.