Hard to believe it has been 5 years since our Kinetico Water System was installed. Life happens and things change, but ONE thing that has NOT changed is the quality of service, knowledge and expertise I received from our Sales & Service technician Loren M. and the love for our water system. From the moment Loren arrives, he is prepared to give his best. He greets you with a smile and always makes sure to wear booties before entering our home. I can always count on him to explain in detail what services are being performed to the unit. He is patient (especially with all my questions), honest, friendly, respectful, efficient and professional. He went above and beyond my expectations!!! I highly recommend Martin Water Conditioning Company to anyone looking for a change in their water. LOREN, YOU'RE THE BEST!! Thank you to the Staff at Martin and of course Loren for making our lives better when it comes to our water ("liquid gold") we use. BEST SERVICE EVER!!