Excellent customer experience from start to finish
Thanks to the sales associate, Rod Martin, who did our water testing and answered all of our questions so that we knew what to expect throughout the process. The technician who came out to our house (John Stolzfuss) was awesome. He was professional, friendly,... Read More
System Cleaning and Reconfiguration
I requested a service call to service my water system installed by another company. Upon review of my system, the technician also determined that my pressure tank was faulty. So not only did I require service on my softener system, but also a new pressure tank. ... Read More
Finally, REAL customer service and knowledge
After 4 years of struggling with a brand new system from another company (American Clearwater) that installed components that we didn’t even need and that the didn’t know how to maintain , Dan Brown with Martins came along and within a week, PROBLEMS SOLVED. Dan... Read More
Shawn did our annual check-up. He is the BEST OF THE BEST.
Shawn was very professional, very precise, very neat, very efficient. Read More
excellent, professional service
our installer was extremely knowledgeable and professional. He answered all our questions, I would give him a "10" on a job well done Read More
Great Service
Our technician, Ryan, was punctual, efficient, and courteous. Before leaving, he gave me a thorough explantion of our new water treatment system. I highly recommend Martin Water Conditioning. Read More
Exceptional service
Our technician was punctual, kind and extremely knowledgeable about our filtration system. He took the time to explain every detail of our softener and filter as well as our UV light. Our water filtration system was purchased by the previous owner of the home and... Read More
Efficient and competent work!
Mer Keene spent the day rebuilding our water filtration system today and adding a sulfur guard system. He really knows his stuff! Everything was realigned and labeled clearly. He took the time to review everything with both my husband and I so we understand how... Read More
Kinetic water filtration system
Outstanding job by Merv Keener. Professional job in every way including Merv himself. Kelly Woy was our sales rep and he knew exactly what we needed to correct our water problem. Thank you!! Read More
mini-split system
would highly recommend Martins from start to finish with Berneil and Travis and Jeremiah. all our concerns were answered and the job was fantastic! the team actually finished in a day which was surprising with all the work that had to be done. We are very pleased... Read More
Hardworking, trustworthy, dedicated
Martin's service technicians are top notch! They arrive on time, work diligently to solve any issues, and are kind and courteous. Read More
Martin's always exceed my expectations
Second Kinetco Softener System - initial system lasted 20 years. Loren evaluated my system needs and was able to add a sediment filter to the new system which the prior Kinetco Installler did not offer. The sediment filter will be extremely helpful when the water... Read More
Outstanding service!!!
I recently had Matt from Martin's come out to address an issue with my Fleck water softener & I must say....absolutely outstanding service!! Top notch, professional..! He addressed the issue, which was the softener's drain line, reprogrammed the softener to better... Read More
Excellent Service
Had rust water; old system wore out; new system excellent.. Excellent price and service Read More
All service and experience was excellant
Requested Kervin Martin to do additional work for us installing a water filtration and softener system. He had preformed work for us before and we were very pleased with his work, attitude, professionalism, courtesy, and patience showing and teaching us how to... Read More
Excellent service
Loren and Randy were excellent, could not have been a better experience. Thanks! Read More
Duane Good was a polite, on time, knowledge tech. He showed a true understanding of customer needs and concernes.
Martin Water’s Duane Good is a very professional knowledgeable technician. He came in diagnosed my UV light issue informed me of all option I may have had. He was able to repaire UV light in a very timely matter. When he left my home I was confident of his... Read More
5 Star in all areas.
We purchased a whole house water system & a drinking water system from Martin's Water both made by Kinetico. Both the salesman, Dan & the service man, Henry were very professional & friendly. Both had a good knowledge of the product. After the units were installed &... Read More
Excellent team
The team at Martin's water conditioning are top notch, from the man (Aaron) who answered the phone with a pleasant demeanor and upbeat attitude to the sales associate Duane A. who was helpful, explained all the problems and how they would solve them to the... Read More
Our water conditioning system was serviced today.
Our water conditioning system was serviced by Shannon Martin and he did an excellent job. He was very professional, explained what he did and that we had to empty the water filter under the sink 2 times before we could start using it again. He was very thorough and... Read More
