I was not satisfied with my previous carpet cleaning company. They are one of the big, popular companies, and I kept noticing that after a week or so, my carpets looked dirty again, like they had not been cleaned. So, I got online and I found Chem-Dry of Indianapolis. They had great reviews, so I called them! I have used them a couple of times since then, and I would definitely be willing to recommend them to others! They do a very good job!