Chem-Dry of Indianapolis recently cleaned two rooms at the nursing home for us. They came out and looked over the situation, and then gave us an estimate. When they did the work, they charged us the exact amount they quoted. The cleaning man was very nice and kind, and he was perfect at his work. He explained to us what he was going to do, and he gave us a heads-up about what he might not be able to do, due to the age of the carpet. He did a very thorough job, and I would definitely use them again. I highly recommend Chem-Dry of Indianapolis to everyone!