Business Description:
Chem-Dry of Indianapolis provides professional carpet cleaning, upholstery cleaning, & stain removal for residential & commercial properties. Contact us today!
Categories
carpet & upholstery cleaning
Chem-Dry of Indianapolis
Bargersville, IN 46106, USA
(317) 556-7775

Service

Will Recommend

Total Experience

Beth D.

Indianapolis, IN

Chem-Dry of Indianapolis

Not using them again

The gentleman who came to our house did not clean an entire section of our living room because there was an end table, but yet, he moved our other furniture just fine. When I called in to request Chem Dry to come back to my house to clean the missed spots, the person on the other end tried giving me excuses on why it was missed. If I pay money for a service, I expect it to be correct. We will NOT be using them again.

comments

Beth,

We completely understand your frustrations. Our business's ultimate priority is customer service. That is why we offer a free 14-day guarantee so that we may rectify any issues that arise from the original appointment.

I know your original appointment was scheduled on the 16th, we were able to send a team to do a courtesy re-clean for you on the 18th. If any issues arose from that cleaning please give us a call so that we may correct any concerns you might have. We want to ensure that you are completely satisfied.

Thank you for your valuable feedback, we look forward to hearing from you.

Chem-Dry of Indianapolis commented on 11/03/2017