Business Description:
Categories
moving & storage
Master Movers
4426 Southeast 122nd Avenue, Portland, OR 97236, USA
(503) 668-8888

Service

Will Recommend

Total Experience

Liz F.

Portland, OR

Master Movers

Horrible Moving Experience

For a company that came recommended we were horrified by our moving experience with Masters Movers. Our experience falls in the "Really?" catagory.

All things were going great leading up to moving day and the loading of the moving trucks. The 3 men that were sent to our house were effecient and respectful of our stuff. Unfortunately this is where the pleasant experience ended.

When it came time to take the loaded trucks to the next house, the movers found that one of the trucks would not start (apparently an issue it had the previous day...). This resulted in one of the leaders of the company coming out to help get the truck started. Not sure what happened as we already left for our new home, but shortly after we left, our old neighbors started calling one-by-one to let us know that the police were out in front of our house because the person who came to help got mad at the driver and started attacking and attempting to strangle him. Once the police activity ended they still had to get the truck fixed, which took them 3 hours. 3 hours of precious time that we could have been unloading our house.

1 - we are absolutely appauled by the fact that police had to be called to our address for a violent dispute - in front of all our neighbors in a very nice neighborhood. Especially knowing it was one of the business leaders involved.

2 - it is unacceptable to send out a truck that is known to have mechanical problems. Get the truck fixed, then send it out so you don't slow down someones move.

3 - I would NEVER recommend this moving company. Even though some of the movers were pleasant.