It was hard enough for me to take my 8 week old kitten in there because I accidentally ran her over two days ago, but the staff was VERY nice and professional. More than professional, they went out of their way to bring me tissues because I was crying. The Vet Mr. Mike was extremely nice. Very understanding and obviously loves animals. I was treated with respect, and so was Precious. I will ALWAYS use this Vet. I strongly recommend you try them! They even offered us a soda while we waited. ♡