We went to the storefront for Flooring Discount Center and picked out a material that my wife and I both liked. Cory was here soon after, I think in the next day or two, to measure. He was very prompt. He measured and sent us the estimate the next day. We looked it over and decided to go ahead. We dropped off the check and Flooring Discount Center ordered the material. Every step of the process went very smoothly. After the floor material arrived, the installers put it in. The job was finished on time and on budget. There weren't any surprises. We are very happy with the result. The people at Flooring Discount Center are nice people and easy to work with. I recommend them.