Installers showed up after 10am on Day 1 and left at 3pm! We had allowed 1&1/2 days for complete installation per salesman's timeframe and we moved any and everything but the heaviest furniture out so we had to move it all back in due to rain and a need for beds! Installers DID complete the upstairs bar/bedrooms that day. Salesman told me,my husband & my father-in-law stair carpet could be installed around chair lift, installers said it had to be removed first, and salesman said he told us that and had given us a card w/# of a company to call! The 3 of us were right there & that didn't happen. Now we have to make arrangements to get the lift removed, carpet installed and lift re-installed. Unforeseen circumstances that should have been avoided--and I asked a few times about the stairs and that lift because I owned a carpet store for 20 years and had knowledge of installs. Total install took 3 days (w/o 2nd stairway) and everything looks good. Installers were very personable and competent, just not very efficient, having to return to the store for materials several times.