It was my first time using the Flooring Discount Center but my wife has visited the showroom before in the past. We overall had a great experience, their in-store customer service was great, they showed us samples of carpet so that we could choose what would work best for us. They set up a time convenient for both of us and arrived on time for the installation. The whole installation process was very smooth and the employees were very friendly, they also made sure to clean up after themselves as well. I have already recommended them to multiple people because of the great job they did.