Worst Experience I ever had. To start with they told me it will be installed in a week. Then it took 2 weeks for them to fix a date for the install. They came on time and ripped everything apart and later told me that they don't have enough carpet to cover everything. Are you serious? Waiting for 2 weeks and now they have to order the new carpet. Another 4 days. They left the floor with all the nails facing upwards and did not bother to install a temporary old carpet to cover it. I have two toddlers and it was hard for me to keep them away from it. No Professional behavior from them. On top of it, the installed carpet had the nail coming out and hurts everyone stepping on that section of the carpet. Now I started feeling like, I would have gone with someone else. There will be no update from Lisa (Hillsborough office) unless you call her. She always says she is not aware that the contractors left the floor without finishing it for 4 days. No ethics. the contractors are rude and never accepts that they have done something wrong with the installation .nail coming out of the carpet and hurting someone's feet is normal to them and he says that. I will never recommend them to anyone. Please find a better one.