I am a new patient at this office, and I can tell you that I genuinely had a wonderful experience. It was not difficult to get in touch with the office and make an appointment, and even when I had a few questions, I left a voice mail and the women at the front desk returned the call in a very reasonable amount of time. The receptionists and the P.A's are all very nice, empathetic, patient and accomadating. Dr. Perel was also very professional. He explained everything to me in lamen terms and made sure I understood the diagnosis and had no fear nor worries. He even ran some tests, one of which involved a needle, which I am afraid of. But he was so good, I didn't even feel it. It is also very easy to make an appointment. I would 10/10 recommend this facility to friends and family members. You will have a wonderful experience from the moment you walk through those doors, until the moment you leave.