Old Fort Supply Company, Inc.

Business Description:

Supply products for residential, commercial, and industrial buildings, as well as service in some areas.


general contractor

Aidan's Review


Will Recommend

Price for Value

Ft. Wayne, IN

Old Fort Supply Company, Inc.

no fix never called me back

had a service call out cost me $85.00 told the tech i thought it was the thermopile . tech said parts were not available [pilot light assembly] .no follow up from old fort . Went to the showroom thinking maybe we would buy a new model for the warranty ,staff including owner were clueless . They dug up some paper work on what was available . I had to call numerous times to get questions answered . Found one of the stoves only with a sale called to see if they would honor the 135.00 off they said they would look into it and failed again to call me back . Frustrated i took my stove apart , took the thermopile off [which are available at north side heating and plumbing ] the cost was less than the service call ,but decided i was already out 85.00 i went home and hit it with a brillo pad from the convenience store . 2.50 dollars and a little elbow grease ,got my stove back together ,working great ! So thanks for nothing ! dont see how you will stay in business treating people this way .Burn me once shame on you burn me twice shame on me !