We have used Able Movers about 3 times with the most recent being about 2 years ago. The person who answered the phone was helpful and courteous and the estimate he gave was the total cost at the end of the day. No "extra" charges. The movers themselves were prompt and careful and well, just amazing at getting our stuff moved! No damage to anything and they made it look easy! It would have taken us hours longer and we probably would have more than one damaged item. Highly recommend!