This was the first time I used Heirloom Oriental Rug Cleaning. They cleaned two wool rugs--one of which was a very expensive hand-knotted Persian rug. I initially thought of their service because they are located nearby. But, after the great results I received, I would have probably driven across town.

When I initially shopped around, I immediately noticed a difference between David's knowledgeability and his competitors. David has been in the business for awhile and it really showed in our discussion. Whereas, I was under the impression that one of his competitors was reading off of a piece of paper. Dave was friendly and his final price didn't change from the quote. I'm really really happy with the results. My rugs look and feel great.