We had the ducts in our home cleaned and although the heating and air company sealed the ducts, some of the cleaning product dripped out onto our carpets. They thought it would just dry up, but it didn't. There was a sticky and gooey residue on our carpet. So, when we called them back, they sent Heirloom Oriental Rug Cleaning out to clean the carpets for us. The gentleman who did the cleaning was very, very nice and extremely easy to work with. He did an awesome job on the carpets. We were very impressed with him, and with his company! We would highly recommend Heirloom Oriental Rug Cleaning to everyone! They are very professional people!