I have used Heirloom Oriental Rug Cleaning and its affiliates on several occasions. Most recently they cleaned the carpets in three separate residential properties. Their employees are very professional, and they provide excellent service. They require a minimal amount of supervision. They are also very trustworthy people. In addition, Heirloom accepts ITEX trade credits, and that was very helpful. Heirloom Oriental Rug Cleaning is a very good company, and I highly recommend them!