Business Description:
Our rug cleaning process is like sending your rug to a spa! Our exclusive process safely and gently revives the color, luster and beauty of your rug.
Categories
carpet & upholstery cleaning
Heirloom Oriental Rug Cleaning
4353 W 96th St Suite 100, Indianapolis, IN 46268, USA
(317) 723-8215

Service

Will Recommend

Total Experience

Dan W.

Indianapolis, IN

Heirloom Oriental Rug Cleaning

Rather Disappointed.

We were rather disappointed the first time we used Heirloom Oriental Rug Cleaning. We took one of our Oriental rugs into their shop to have it cleaned because it had a distinctive odor. The staff said that they could get the odor out. They cleaned it and it looked good. However, the odor was still there. We are not sure if the odor is coming from the fabric or the backing underneath it. We went back to Heirloom Oriental Rug Cleaning and discussed it with them and no one did anything about it. I am not sure I would return to the company to use them again because of this.

comments

Dan, we are very sorry for a negative first experience with our business. Thank you for taking the time to share your feedback. As we continue to improve our practices, we hope to earn another chance to help you in the future.

Heirloom Oriental Rug Cleaning commented on 02/25/2019